Meet-and-Greet Policy

Every care relationship starts with a local fit check

The meet-and-greet confirms pet temperament, household access, visit timing, emergency contacts, veterinarian details, and whether the requested services match the home.

What we confirm

  • Pet routines, triggers, feeding instructions, and access points
  • Who lives in the home and who may be present during visits
  • Where supplies, leashes, carriers, and medications are stored
  • Emergency contact and veterinarian information

What happens next

  • We confirm whether the service request is accepted.
  • We adjust the service mix if the original request is not a fit.
  • We may decline or stop the process if the pet, household, or location is not workable.