How contact and booking information is handled

Information you send us

• Contact forms may collect your name, email, phone number, and message.
• Booking requests may collect pet details, service address, emergency contact, veterinarian information, and care notes.
• Checkout forms may collect purchase and contact details needed to complete payment and confirm the booking.

How the information is used

• To respond to questions and schedule training or in-home care.
• To review fit, service area, safety, and meet-and-greet requirements.
• To document bookings, visit tasks, and the basic service history tied to a client request.

Payment and service tools

Website payments are processed through Stripe. Booking and operations data may be stored through secure business tools used to manage scheduling, checkout, and approved staff workflows. Paws N' Reflect does not publish your private booking details on the public site.

Updates and contact

This policy may be updated if booking methods, payment handling, or service operations change. For privacy questions, contact Paws N' Reflect through the contact section or booking page.